SMS/MMS Marketing Terms and Conditions – Tu Sei Mamma

Tu Sei Mamma (“we,” “our,” “us”) offers a communications program via SMS/MMS (the “Program”), which users may voluntarily join. By subscribing to and participating in the Program, the user agrees to these Terms and Conditions.

We reserve the right to modify or discontinue the Program or any of its features without prior notice. Any changes to these Terms will be published on this page, and continued use of the Program after such changes constitutes acceptance.

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1. Enrollment and Consent
    •    Users may enroll in the Program through online forms, pop-ups, sign-up pages, or other methods made available on www.tuseimamma.com.
    •    By subscribing, the user agrees to receive text messages (SMS/MMS) containing updates, promotions, discounts, product news, and other marketing communications.
    •    Consent to receive SMS messages is not a condition of purchase on our site.

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2. Message Frequency and Costs
    •    Message frequency may vary depending on promotional activities.
    •    The costs of receiving messages depend on the user’s mobile carrier plan. Any fees or additional charges remain the responsibility of the user.

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3. Opt-Out Process
    •    The user may unsubscribe at any time by replying STOP to any received message.
    •    After opting out, the user will receive one final confirmation message.
    •    Other methods of cancellation (e.g., sending texts other than “STOP” or verbal communications) are not considered valid.

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4. Support
    •    For assistance regarding the Program, the user may reply HELP to any received message.
    •    Alternatively, support is available by emailing info@tuseimamma.com.

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5. Changes and Numbers
    •    We may change the phone numbers used to send Program messages.
    •    In such cases, we will notify users through messages or via our official website.

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6. Responsibilities and Limitations
    •    Mobile carriers are not responsible for delayed or undelivered messages.
    •    The user agrees to provide a valid phone number and keep their contact information updated.
    •    If the phone number is changed, transferred, or deactivated, the user must first complete the opt-out process; otherwise, they may be held liable for claims made by the new assignee of the number.

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7. Minimum Age
    •    The Program is not intended for individuals under 13 years of age.
    •    If the user is between 13 and 18, participation is allowed only with the consent of a parent or legal guardian.

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8. Disclaimer

We are not responsible for undelivered, delayed, or incorrectly sent messages, nor for any actions taken by users based on information received through the Program.

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9. Indemnification

The user agrees to indemnify and hold Tu Sei Mamma harmless from any claims, damages, or costs arising from:
    •    misuse of the Program;
    •    subscription using unauthorized or third-party phone numbers;
    •    failure to notify a phone number change.