Shipping and Deliveries
Shipping and Delivery Terms – You Are a Mom
These terms and conditions govern the shipping and delivery procedures for orders placed on the website www.tuseimamma.com . By making a purchase, the customer fully accepts the following.
Origin of Shipments
The items available on Tu Sei Mamma are shipped from warehouses in Italy, Asia, and Europe, depending on the product line. This logistics organization allows us to deliver throughout Europe and Asia, maintain high quality standards, and guarantee a competitive and sustainable offering.
“Dolce Attesa” Line (Maternity Leggings)
Items from the Dolce Attesa line are shipped from our warehouses in Italy.
Standard Shipping (free)
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Cost : Free
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Order fulfillment : within 72 hours of payment confirmation
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Delivery time : 3-5 working days
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Shipping days : Monday to Friday
Express Shipping (6.50 euros)
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Cost : 6.50 euros
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Features : trackable and insured service
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Order fulfillment : within 24 hours of payment confirmation
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Delivery time : 1-2 working days
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Shipping days : Monday to Friday
Other Maternity Items (excluding the Dolce Attesa line)
Other maternity items are shipped from our partner warehouses located in Asia and Europe.
Standard International Shipping (free)
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Cost : Free
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Order fulfillment : within 1-5 business days
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Delivery time : 10-15 working days
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Shipping days : Monday to Friday
Note: Orders containing products from different warehouses may be delivered in separate shipments.
Order Management
All orders are handled with care and precision, respecting the indicated timeframes. The customer will receive automatic notifications regarding the order status and shipping via email.
Responsibilities and Limitations
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Tu Sei Mamma is not responsible for any delays due to external circumstances beyond its direct control (strikes, adverse weather conditions, etc.).
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For insured shipments, we provide full assistance with claims or refund procedures in the event of loss or damage to the package.
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All products are carefully packaged to ensure maximum protection during transport.
Customer Service Contacts
For inquiries regarding shipping and deliveries, please contact our Customer Service:
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Email : info@tuseimamma.com
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WhatsApp : +39 320 360 7442